CITIZEN'S CHARTER


I. Mandate:

     The Inspector General, AFP shall be charged with the making of such inspection, investigation and reports as may be prescribed in regulations or as directed by CSAFP.

II. Vision:


       A world-class armed forces, source of national pride.

III. Mission:

     To conduct inspections and investigations and make reports on matters pertaining to the efficiency, effectiveness, readiness, management of resources, state of morale and discipline and mission accomplishment of the AFP.

IV. Service Pledge:

     The frontline service being managed and offered by the Office of the Inspector General, AFP is the issuance of clearance to military and civilian human resource of the AFP. The OTIG, AFP pledge to commit utmost service to contribute to the efficient, prompt and effective frontline services to its clients. No fee is required and clearance can be issued within three (3) days upon submission of complete requirements.

Issuance of clearance to Military and Civilian Human Resource of the AFP



Office or Division:

Investigation Division, OTIG

Classification:

Simple

Type of Transaction:

Government - Military and Civilian Human Resource

Who may avail:

Military and Civilian Human Resource

Validity of Clearance:

Six (6) months from date issued

Checklist of Requirements

Where to secure

1. Basic Request

2. Updated AFP/Mil ID

1. Unit/Office

2. OTAG, AFP/Equivalent office from Major Service who issues Mil ID

CLIENT’S

STEPS

OFFICE ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit written request to the Message Center, OTIG, AFP together with the requirements (OTIG personnel print requests from OTIG Zimbra acct)

 

 

 

2. Claim clearance personally or through representative

1. Logs in the request and evaluate the authenticity of request and completeness of supporting documents.

 

2. Conduct record check

 

3. Prepare and process clearance if cleared; otherwise, certification is issued in lieu of clearance.

 

4. Issue clearance or certification

None

5 minutes

 

 

 

3 days

 

  

 

 

 

2 minutes

Personnel from Investigation Division, OTIG

END OF TRANSACTION


Office

Address

Contact Information

Investigation Division, OTIG, AFP

Office of the Inspector General, AFP

AFP Finance Center Building, Camp General Emilio Aguinaldo, Quezon City

+632-8911-6001 Local 6628

+63917-890-5063


Flowchart of Clearance


OTIG, AFP Clearance (Client Satisfaction Survey)